Privacy Policy

At MiBank the privacy of your personal information is important to us. We value your trust, and aim to help you manage and build your wealth. We collect personal information (such as name, address and contact details) to provide you with products and services you request as well as information on other products and services offered by MiBank. The law may also require us to collect personal information. If you do not provide your personal information, we may not be able to provide you with all of our products and services.

How your personal information is used
Your personal information may be used by us to administer, monitor and evaluate products and services, gather, aggregate and report statistical information, assist you with any queries and take measures to detect and prevent fraud and other illegal activity. MiBank may also disclose relevant personal information to external organisations that help us provide services. We may disclose your personal information to recipients located in countries outside of Papua New Guinea.

We may be required to disclose information by law and to report on prudential or risk management matters to regulators and related bodies.

Access and Accuracy of your Personal Information
You can seek access to the personal information we hold about you, subject to certain exceptions. If the information we hold about you is inaccurate, incomplete, or out of date, please inform us so we can correct it. If you provide us with incomplete or inaccurate information, we may not be able to provide you with the products or services you are seeking.

You can also contact us to make a complaint about our handling of your personal information.
If you have any questions or would like further information on our privacy and information handling practices, please call MiBank on +675 321 3811.

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